Course: Administrative Support Skills
Administrative assistants are a key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently. This course will give new administrative assistants tools that will make them that person that the office can't live without. Experienced administrative assistants will learn new tools that will make them more efficient and valuable than ever.
In the Administrative Support course, you will learn the core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully. The practices presented in this course may take time to be a part of your daily work routine. However, making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviors in a short amount of time.
- Getting Organized
- Manage their time more effectively
- Prioritize their time so they can get it all done.
- Complete Special Tasks
- Verbal Communication Skills
- Non-Verbal Communication Skills
- Empowering Yourself
- Deal better with their managers
- Taking Care of Yourself is a priority
|Module One: Getting Started
Module Two: Getting Organized, Part One
Module Three: Getting Organized, Part Two
Module Four: Managing Time
Module Five: Getting It All Done On Time
Module Six: Special Tasks
|Module Seven: Verbal Communication Skills
Module Eight: Non-Verbal Communication Skills
Module Nine: Empowering Yourself
Module Ten: The Team of Two
Module Eleven: Taking Care of Yourself
Module Twelve: Wrapping Up
Duration: 2-3 hours
Target Audience: Administrative Assistants
NOTE: To qualify for your official BestCorporateAcademy certificate you must study and complete all modules and score 80% or higher before you can purchase your certificate.